Support

Find the right way to get help with Jutsu, whether you need a quick answer, hands-on guidance, or account-specific assistance.

Start with the docs

Most questions are answered in this documentation. Use the search to jump straight to a topic, or start with these pages:

  • Troubleshooting — symptom-cause-fix tables for ingestion, credentials, response actions, and the API.
  • FAQ — concise answers to the most common questions.
  • Quickstart — set up your first data source and run the core workflow.

Talk to the team

For a guided walkthrough, an evaluation, or help scoping a deployment, book a session:

Follow the public channels

Keep up with announcements and reach the team on Jutsu's public channels:

ChannelHandle
LinkedInJutsu
X / Twitter@tryjutsu
YouTube@tryjutsu

Account-specific issues

For anything tied to your organization — access, billing, provisioning, or data — contact your organization owner, admin, or your Jutsu administrator. They manage your deployment and can escalate on your behalf. If you are unsure who that is, book a call.